Privacy Policy
www.casamare.homes is committed to protecting the privacy and security of users' personal information. This Privacy Policy describes how we collect, use, and protect personal data when you use our website and our vacation rental services.
1. Information we collect
When you visit our website, book a property, or interact with our services, we collect some personal information.
- Personal information: first name, last name, email address, phone number, payment information, residential address, identification details.
- Booking information: details of the booked property, check-in and check-out dates, preferences and special requests.
- Browsing data: information about site usage, IP address, device type, geolocation data (if enabled), cookies and other tracking technologies.
2. How we use the information collected
The collected data is used for the following purposes:
- Managing bookings: processing booking requests and providing stay-related details.
- Communicating with users: sending booking confirmations, updates, reminders and responding to questions or requests.
- Improving services: analysing the use of our site and improving the quality of the experience for users.
- Marketing purposes: sending newsletters, promotions or special offers, if the user has given consent.
- Fulfilment of legal and contractual obligations: to carry out obligations under law or existing contracts.
3. How we protect your data
We implement appropriate security measures to protect users' personal data from unauthorised access, alteration or disclosure. However, we cannot guarantee the absolute security of data transmitted over the Internet.
4. Sharing of information
Your personal data may be shared with:
- Vacation rental property owners: to enable booking management.
- External service providers: for payment processing and technical support.
- Legal obligations: we may share your data when required by law.
5. Cookies and tracking technologies
We use cookies and other tracking technologies to improve the browsing experience. You can configure your browser to refuse cookies, but this may affect the functionality of the site.
6. User rights
You have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request the deletion of personal data.
To exercise these rights, you can send a request via email to info@casamare.homes.
7. Data retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal obligations.
8. Minors
Our site is not intended for persons under the age of 18.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be published on the site.
10. Contacts
For any questions or requests regarding privacy, you can contact us at: info@casamare.homes.